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Frequently Asked Questions:
1) When will my credit card Be charged?
Your card will be charged before each of your selected packs are sent. We' email you before each despatch to give you an opportunity to check & update details or add to your order. We generally charge your card the week before the wine is forwarded to you.
2) How do I cancel my Membership?
You may cancel your Membership at any time after your first year. To do so please email marketing@riverbankeestate.com.au advising us you would like to cancel your Membership.
3) When l join the club and buy a dozen wine, does this wine count towards my annual commitments?
No. The initial 15% discount is extended to your purchases in good faith that you will purchase your minimum pack committments in your scheduled delivery months.
4) can I select the wines In my Pack?
No. Riverbank Estate selects the wines including a range of our everyday drinking wines and premium individual vineyard wines. The packs offer great value & showcase the wines currently available in Cellar Door