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Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern RiverBank Estate relationship with you in the context of this website.

The term "RiverBank Estate" or "us" or "we" refers to the owner of the website. The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of the Australia.

Event T&Cs

Email booking confirmation with Riverbank Estate is proof of purchase to events and may be requested to be presented at the time of admission.
Tickets are non-transferable and only one ticket is valid per ticket purchased. Tickets are not to be duplicated for the purpose of falsifying entry. 
Refunds are available at the discretion of RiverBank Estate and will not be considered within 48 hours of the event.
RiverBank Estate reserves the right to refuse entry. Proof of age or concession card may be requested. Any persons who are noisy, drunk, threatening or unruly will be asked to leave the premises.
As the Event Organiser hosting this event, RiverBank Estate is solely responsible for all issues relating to the sale of tickets. If you have any questions regarding this event, please contact RiverBank Estate on 08 9377 1805.
RiverBank Estate has all rights to film, photo and video production of this event. Any data collected for marketing purposes from this event will be strictly in accordance with the Privacy of Information Act.
If the event is canceled due to unforeseen circumstances, a full refund will be issued to all patrons.


Special Offers and Discount Voucher T&Cs

No Voucher or special offers are redeemable at Special Events
Vouchers or special offers can not be used in conjustion with any other offer.
A maximum of 1 voucher per 2 people will be accepted. 
Vouchers may not be redeemed for cash. No credit or change will be given on the unused portion of the Voucher.
Reservations are subject to availability, at our discretion. Please call the telephone number specified on our website’s home page to make your reservation.
RiverBank Estate reserves the right to amend these terms and conditions without prior notice.


Loyalty Card T&Cs

Loyalty Cards cannot be used in conjunction with the any other discount cards.
Loyalty cards are issued to the person whose name appears on the application form and are not transferable to any other person(s).
To start earning credit, members must present their loyalty card to any staff member at Riverbank Estate Winery for them to swipe into our point of sale system.
Members must present their loyalty card at the beginning of every sale. Staff members will not be able to search for their details, and credit cannot be awarded after the sale is cashed through our point of sale system.
Members are not eligible to earn credit on products that are on special or already at a discounted price.
Loyalty cards can be used with any purchase within the venue. Members accrue credit every time they spend, which can be redeemed for food or liquor at RiverBank Estate Winery.
Members can check how much credit they have accrued every time their loyalty card is swiped by a staff member through our point of sale system. The till will display how much credit is accrued for that card.
Members can redeem their accrued credit to purchase a product or deduct the accrued monetary value off their bill/sale at any time. Management may also have selected promotional items which members can purchase with their accrued credit.
Loyalty cards remain the property of Riverbank Estate Winery. Any member deliberately misusing their card or another member’s card will have it voided by management.
Members found deliberately misusing their loyalty card through a third party/on behalf of sales made through another customer will have their card voided by management.
Lost or stolen loyalty cards must be reported to management immediately, and a new card will be issued.
By signing up as a member, the recipient of the loyalty card agrees and acknowledges that they may occasionally receive promotional material, such as special offers or important messages, from one or both of our venues.

Social Media City Wine Tickets Competition T&Cs

The winner will be drawn randomly on Wed 6th June and published on Facebook. 
You will have 24 hours to claim your prize otherwise there will be a 2ndchance draw.
No other offer can be redeemed in conjunction with this prize.
Prize not redeemable for cash.
Winner must pick up tickets from RiverBank Estate: 126 Hamersley Road, Caversham 6054

Social Media Engagement Competition T&Cs

Must be a new client of RiverBank Estate
Must be engaged to be married
Must book wedding reception at RiverBank Estate within 1 week of receiving prize otherwise it will be forfeit and passed to second in place.
Wedding must be booked before July 2020
No other offer can be redeemed in conjunction with this prize
Prize not redeemable for cash
Prize will be drawn and announced on Facebook. The winner will have 24 hours to claim their prize otherwise it will be forfeit and passed to second in place.